Effective Date: August 18, 2025
Last Updated: April 23, 2026
Welcome to Image2! This Privacy Policy (hereinafter referred to as the "Policy") explains how Image2 collects, uses, discloses, and protects your personal data when you use our Services. It also outlines your rights regarding your personal data and the legal protections available to you.
Please read this Policy carefully. By accessing or using our Services, you confirm that you have read, understood, and agreed to this Policy in full. If you do not accept this Policy, please refrain from using our Services.
Unless otherwise defined in this Policy, all capitalized terms shall have the same meanings ascribed to them in the Terms of Service.
To keep up with changing legislation, best practice, and changes in how we process personal data, we reserve the right to modify, add, or remove portions of this Policy at our sole discretion. Any updates will be reflected in the "Last Updated" date. If the modifications materially impact how we collect, use, or disclose your information, we will use reasonable efforts to notify you. However, it is your responsibility to review this Policy periodically for updates. Your continued use of the Services after the publication of any updated Policy constitutes your acceptance of the changes.
You must be at least 18 years old to use Image2. We do not knowingly collect or process personal data from anyone under 18. If you are under 18, you may not use our Services.
We take the protection of minors seriously. If we become aware that we have inadvertently collected personal data from anyone under 18, we will take immediate steps to delete such information from our systems. We do not direct any advertising or marketing communications to minors.
If you believe your child under 18 has provided us with personal information without your consent, please contact us immediately at support@image2-ai.com. We will promptly investigate and delete any unauthorized data from users under 18.
The Policy is written in English but is made available in multiple languages through translations. We strive to make the translations as accurate as possible to the original English version. However, in case of any discrepancies or inconsistencies, the English language version of the Policy shall take precedence. You acknowledge that English shall be the language of reference for interpreting and constructing the terms of the Policy.
When you access or use the Services, we may collect certain categories of personally identifiable information (collectively, "Information") from various sources.
Some features of the Services require you to provide specific information directly. While you may choose not to provide certain details, doing so may limit your ability to access or use those features. The information you provide through our Services includes:
Basic details such as your name, address, phone number, and email. We use this information as necessary to fulfill our contractual obligations to provide the Services and to communicate with you, including, where required and with your consent, sending promotional materials or information about products and services that may interest you.
Your name, username, email, and password. This information is necessary to create and maintain your account, secure access, and fulfill our contractual obligations to provide the Services. If you register an account, you are responsible for keeping your credentials secure and should not share them. If you sign up or log in through a third-party platform (for example, Apple, Google, or social media accounts), we may receive authentication details and certain profile information from that platform in accordance with their privacy policies. If you suspect unauthorized access to your account, please notify us immediately.
Image2 never directly handles your payment card information. Payment processing is securely managed by PCI DSS certified third-party processors, including Stripe, Creem, and PayPal (depending on your region, currency, and selected payment method). When you make a purchase:
Learn more about Stripe at stripe.com, Creem at creem.io, and PayPal at paypal.com.
Content you create, input, upload, or submit through the Services, including questions, prompts, generated output, and collections or pages you create. Depending on the nature of this content and its association with your account, it may contain personal data. We process this information as necessary to fulfill our contractual obligations to provide the Services.
If you submit photos or videos of individuals, we temporarily process facial data contained within that content solely to provide image editing, image generation, image-to-video, and related AI creative features. We do not create facial recognition databases or biometric profiles. Original uploads are automatically deleted after processing is complete. Saved projects contain only the generated or edited results, not the source photos unless you choose to save or reuse them. Upon account deletion, all related facial data will be permanently removed within 30 days. This processing is done only where permitted by applicable law for the purpose of providing our Services.
If you choose to make content public or share it with third parties, it may be stored, displayed, reproduced, published, or otherwise used or disclosed without your consent and may or may not be attributed to you.
Any additional details you choose to share in communications with us, such as messages sent through the Services, or private messages exchanged between users within the Services. This information is collected when necessary to perform our contract with you, provide customer support, ensure the security of the platform, or enforce our terms of service.
When you use our Services, certain Internet and electronic network activity information is automatically collected and recorded. This includes:
We collect details about the device you use to access our Services, such as device type, operating system, network provider, settings, and unique identifiers. Additionally, our servers automatically record certain information ("Log Data"), including your Internet Protocol (IP) address, browser type and settings, the date and time of your interactions with our Services, and the pages or features you use. Where you interact with Image2 features embedded in third-party websites, we may receive limited information about those interactions, subject to your consent where required by applicable law. We process this information as necessary for the operation, security, and improvement of the Services.
We use essential cookies to maintain your login session and save your preferences. We do not use advertising cookies or sell your data to third parties.
We analyze your interactions with our Services, such as search queries, text added in descriptions, and data from our partners and advertisers, to make inferences about your interests and preferences. We also record your choices in settings, including language and notification preferences, to enhance your experience and personalize the Services.
We may estimate your general location based on your IP address. Additionally, metadata from uploaded photos may contain location details.
We may obtain information about you from external sources, including third parties that provide data directly to us and those you choose to share information with. This includes:
Information from analytics providers that help us understand user interactions and improve our Services.
Information from consumer marketing databases and data enrichment companies, used to personalize advertising and marketing.
Information from business partners that offer free or discounted access to our Services or promotions.
When you link third-party platforms (for example, Google or Apple) to your account, we collect necessary details like your name, profile picture, and email address to maintain your account and provide Services.
Publicly available data from online sources, articles, and other public records used as needed to fulfill our contract with you.
When using Image2 to generate images, videos, edited visuals, or other content, you represent and warrant that:
You retain ownership of the images, videos, edited visuals, and other content you create using Image2. We claim no ownership rights over your generated content. However, by using our Services, you grant us a limited, non-exclusive license to display content you choose to share publicly on our platform.
Image2 is a tool for creative expression. We are not responsible for content created by users, including any copyright infringement, defamation, or misuse of others' likeness. Users are solely responsible for ensuring their use of the Service complies with all applicable laws and respects others' rights.
We respect intellectual property rights. If you believe content on our platform infringes your copyright, please contact us at support@image2-ai.com with details of the alleged infringement.
We use your Information for various purposes based on the type of Information collected and your interactions with our Services. These purposes include:
We use your Information to support Image2's core functionalities, including generating and saving ongoing User Content, managing your preferences, and responding to inquiries. We may also send you product updates, useful tips, and editorial content related to digital creativity to enhance your experience.
We send service-related notifications, including account updates (for example, subscription renewals and expirations), security alerts, and other important messages via email, in-app notifications, or push notifications. You can manage push notification preferences in your device settings.
We analyze usage trends, evaluate the effectiveness of promotions, and enhance product features, marketing strategies, and user experience. This includes conducting research, monitoring performance metrics, and optimizing Image2's overall functionality to better serve our users.
We use your Information to identify, investigate, and mitigate security risks, fraudulent activities, and unauthorized access. Our security measures include monitoring potential threats, conducting risk assessments, and taking necessary actions to prevent malicious or illegal activities while complying with industry standards.
With your consent or based on your marketing preferences, we and/or our third-party partners may use your Information for promotional activities. If you express interest in our Services, subscribe to marketing updates, or contact us, we may send you relevant communications. Where required by law, we obtain your consent or provide an opt-out option.
We may process your Information for additional operational needs consistent with its collection context, ensuring alignment with our business objectives and legal obligations.
We may share your Information with third parties as described in this Policy, including the following categories:
We share your Information with our affiliates and entities within our corporate group for internal administration, operational support, and to fulfill our contractual obligations to you. This is in our legitimate interest to efficiently manage our business and provide seamless Services.
To assist us in meeting business operations needs and to perform certain services and functions, we may disclose Information to vendors and service providers, including providers of hosting services, customer service vendors, cloud services, content delivery services, support and safety monitoring services, email communication software, web analytics services, payment and transaction processors (such as Stripe, Creem, and PayPal), and other information technology providers.
We may disclose your Information to third parties at your request or direction. This includes interactions through social media widgets, third-party login integrations, purchases made via the Services, email or calendar account interactions, or when you choose to share content or make outputs visible to others.
We work with third-party advertising partners who display ads on our Services or assist in ad delivery.
We may share Information with auditors, legal counsel, accountants, and other professional advisors as necessary for compliance, financial reporting, and business operations.
In the event of a corporate restructuring, merger, asset sale, acquisition, bankruptcy, or similar transaction, we may share your Information with relevant third parties involved in the process.
We may disclose your Information to comply with applicable laws, regulatory requirements, law enforcement requests, judicial orders, or legal proceedings. Additionally, we may share Information to enforce our Terms of Service, prevent fraud, and protect the security and integrity of our business, employees, and users.
We process your Information only when we have a valid legal basis as defined under applicable data protection laws. These legal bases include:
We process your Information when it is necessary to fulfill our contractual obligations to you or to take pre-contractual steps at your request.
We may process your Information when we, our affiliated companies, or third parties have a legitimate business or commercial reason to do so, provided that such processing does not override your rights and interests.
Certain laws and regulations require us to process specific types of Information to ensure compliance with legal, regulatory, and law enforcement obligations.
In limited circumstances, we process your Information based on your explicit consent, such as for direct marketing purposes when you have not previously interacted with our Services. Where consent is required, you have the right to withdraw it at any time.
Image2 operates globally and may transfer Information across borders, including within the Image2 group and to third-party service providers or selected partners. These entities may store, process, or access your Information in jurisdictions that may have different data protection laws and regulatory frameworks than your country of residence, potentially offering a lower level of protection.
We implement appropriate safeguards in compliance with applicable laws to ensure the security and confidentiality of your Information. Information transfers are conducted based on lawful grounds, such as user consent or contractual necessity, as required by local regulations. By using Image2, you acknowledge and consent to the transfer, storage, and processing of your Information in these jurisdictions for the purposes outlined in this Policy.
For individuals in the European Economic Area (EEA), Switzerland, the United Kingdom, Serbia, and other jurisdictions with similar data protection requirements, Information may be transferred outside these regions. To ensure adequate protection, we rely on the European Commission's Standard Contractual Clauses (SCCs), which provide legally recognized safeguards for cross-border data transfers.
These Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these services and disclaim any liability for their content. We recommend reviewing the privacy policies of any linked third-party services to understand how they handle your Information.
Your Information is stored in North America West (WNAM) and protected in accordance with applicable data protection laws and security safeguards. We employ organizational, technical, and administrative measures to prevent unauthorized access, destruction, loss, alteration, or misuse, making reasonable efforts to maintain a security level appropriate to the associated risks. However, no data transmission or storage system can be entirely secure.
To help safeguard your Information, we encourage you to take precautions, such as using a strong password, protecting it from unauthorized use, and avoiding the reuse of login credentials across multiple services. If you suspect any security issues related to your account, please contact us immediately.
We retain your Information for as long as necessary to provide the Services to you or for a period in which we reasonably anticipate continuing to do so. Even after you close your account or we cease providing Services directly to you, we may retain your Information to comply with legal and regulatory obligations, support fraud monitoring, detection, and prevention, and fulfill tax, accounting, and financial reporting requirements. Any retention of your Information is carried out in accordance with applicable laws, including relevant limitation periods and record-keeping obligations.
Depending on your jurisdiction, you may have certain rights regarding your Information. These rights are not absolute, and we may decline requests as permitted by applicable law.
You may have the right to request access to the Information we hold about you or to obtain details regarding our collection, use, and disclosure of such Information, including the categories of Information collected or disclosed for a business purpose.
You may have the right to request the deletion of the Information we maintain about you, subject to legal exceptions.
You may have the right to request the correction of inaccurate Information we hold about you.
You may have the right to receive a copy of the Information we hold about you and request its transfer to a third party, where technically feasible.
You may have the right to request that we restrict, suspend, or cease the processing of your Information under certain circumstances.
You may have the right to object to our processing of your Information, including for direct marketing purposes.
Where we rely on your consent to process your Information, you may withdraw such consent at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing conducted prior to such withdrawal and may impact our ability to provide certain services to you.
You may also opt out of receiving personalized advertising or marketing communications by contacting us at the email address provided below.
We will not discriminate against you for exercising any of these rights. However, we may require identity verification, such as providing your email address and a government-issued ID, before processing your request.
You may designate an authorized agent to submit requests on your behalf through a written authorization or a valid power of attorney. Before processing such a request, we may require the agent to provide proof of authorization, and we may also request direct identity verification from you.
Important: Data deletion is permanent and cannot be reversed. We recommend exporting any content you wish to keep before requesting account or data deletion.
Please feel free to contact us if you have any questions about our Privacy Policy. You may contact us by sending an email to support@image2-ai.com.
Privacy Policy | Image2